Delivery and return


For any exchange or refund request, please contact:Info@lestrouvaillesdejen.com
Please note that we are located near Montreal, atTerrebonne.

Shipping policy:
Standard delivery across Canada is$ 3.99 (* without follow-up linked to the low price of the delivery) for small items and to12.99 for larger items (with tracking number).For the United States, the price is$ 7.99.For Great Britain, Australia, France, Switzerland,Singapore, Netherlands, Germany, New Zealand, Japan, Italy: $ 13.99.The other countries will be calculated by weight.

Time: Shipping takes 2-17 business days to Canada and the United States. For international 5 to 22 working days.

Delivery is free for orders of$ 75 and +for theCanada and theUnited States and $ 100 and + for the countries mentioned internationally.

* Note that at this moment everything is delayed due to the current situation. *

Returns and exchanges:
7 days after receiving your package, you can exchange or refund your order if you are not satisfied ( I doubt! ). You must send the parcel to us,at your expense, in the same packaging we sent it.

** Unfortunately, we do not take backearrings for hygiene reasons. They are thereforefinal sale!