Warranty
We are known for the quality of our jewelry, wich is why we offer a 6 month warranty from the date of purchase.
The warranty does not cover lost items, plating exposed to chemicals, scratches resulting from normal wear and tear, broken chains, improper use, or inadequate storage of your product.
Contact info@lestrouvaillesdejen.com for any further questions.
SHIPPING
What about your shipping rates ?
SHIPPING IS FREE FOR ORDERS OF 99$ OR MORE FOR CANADA AND THE UNITED STATES
CANADA & USA STANDARD SHIPPING - 9.99$
*IF THE PACKAGE RETURNS TO THE ORIGINAL DESTINATION BECAUSE OF AN INVALID ADDRESS OR IF THE COURRIER LEFT A DELIVERY NOTICE AND YOU COULDN'T PICK IT UP YOU WILL HAVE TO REPAY THE DELIVERY.
When will my order arrive ?
ORDERS ARE PROCESSED IN LESS THAN 3 DAYS, EXCLUDING THE WEEKEND AND MAJOR HOLIDAYS.
1-5 BUSINESS DAYS (CANADA & USA)
5-20 BUSINESS DAYS (INTERNATIONAL ORDERS)
Do you offer international shipping ?
YES, WE OFFER WORLDWIDE SHIPPING.
THE PRICE WILL VARY ACCORDING TO THE WEIGTH (SEE THE PRICE CALCULATOR IN THE SHOPPING CART).
