LTJ Shipping Protection

Protégez votre commande LTJ

Cette protection couvre :

• 📦 Les colis marqués « livrés » mais non reçus (vol)

• 💥 Les bris ou articles endommagés pendant le transport

•  Les colis perdus par le transporteur

En cas de problème, remplissez notre formulaire de réclamation dans les 7 jours suivant la livraison et nous réglerons ça rapidement.

✨ Cette protection est optionnelle, mais recommandée.
Sans cette protection, LTJ ne pourra malheureusement pas couvrir les pertes.

Stainless steel gold plated 18k.

You can wear it in the water as it won't tarnish, to keep the gold for the longest period you should avoid contact with chemicals or abrasive surfaces. If contact with chemicals is repeated, the jewelry will lose its brilliance and this will damage its protective layer.

Shipping Policy:

Packages are processed in less than 3 days. Shipping is free for orders of 75$ or more for Canada and the United States.

Canada: 9.99$ (1-5 business days). United states: $7.99 (1-5 business days). For international orders, the price will be according to the weight (see the price calculator in the shopping cart) and the time is from 5-20 business days.

If the package returns to the original destination since the address was not valid, you will have to repay the delivery.

Cancellation:

If the order is not already packed or we didn't printed the label we can cancel it but you will be charged the credit card fees and Route protection fees (if applicable).

We are known for the quality of our jewelry, wich is why we offer a 6 month warranty from the date of purchase.

The warranty does not cover free items (tiktok gifts), lost items, normal wear, plating exposed to chemicals, scratches resulting from normal wear and tear, broken chains, improper use, or inadequate storage of your product. Normal wear and fading of 18k gold plating is not covered by our warranty.

Contact info@lestrouvaillesdejen.com for any further questions.