LTJ (gold) jewelry Advent calendar - Preorder

*Preorder: this item will ship in the last week of November*

12 days of magical unpacking. Our first calendar that shines with exclusive pieces Les trouvailles de Jen. I sincerely hope you will like them. Happy holidays.

8 jewels and 4 accessories, all exclusive.

Value of $300. The price includes delivery.

This advent calendar turns into a coffee table book. This aspect was very important to me since 1: I didn't want the calendar to be thrown away afterwards. 2: I love using the box for storage to put some papers 3: That's also why it's written: Trouvailles on top, it's not Christmas so we can keep it all year round.

*1 golden ticket in 1 lucky calendar that reimburses the advent calendar (Charlie and the chocolate factory)

This item is final sale.

12 jours de déballage féérique. Notre premier calendrier qui brille avec des pièces personnalisées Les trouvailles de Jen. J’espère sincèrement que vous les aimerez. Joyeux temps des fêtes.

8 bijoux et 4 accessoires, tous exclusifs.

Valeur de 300$. Le prix Inclus la livraison.

Ce calendrier de l'avent se transforme en coffee table book. Cet aspect était très important pour moi puisque 1 : je ne voulais pas que le calendrier soit jeté par la suite. 2 : J'adore utiliser la boîte en rangement pour mettre des papiers et petits trucs. 3 : C'est aussi pourquoi il est écrit : Trouvailles sur le dessus, ça ne fait pas Noël, donc nous pouvons le garder toute l'année.

*1 ticket d'or dans 1 calendrier chanceux qui rembourse le calendrier de l'avent (Charlie et la chocolaterie)

Ce produit est vente finale.

Stainless steel gold plated 18k.

You can wear it in the water as it won't tarnish, to keep the gold for the longest period you should avoid contact with chemicals or abrasive surfaces. If contact with chemicals is repeated, the jewelry will lose its brilliance and this will damage its protective layer.

Shipping Policy:

Packages are processed in less than 3 days. Shipping is free for orders of 99$ or more for Canada and the United States.

Canada: 9.99$ (1-5 business days). United states: $7.99 (1-5 business days). For international orders, the price will be according to the weight (see the price calculator in the shopping cart) and the time is from 5-20 business days.

If the package returns to the original destination since the address was not valid, you will have to repay the delivery.

Cancellation: If the order is not already packed or we didn't printed the label we can cancel it but you will be charged the credit card fees.

Orders made during a tiktok live: Orders made during a tiktok live cannot be canceled because we have a fortune weel ( lottery )  and we cannot cancel after the client participated and won a gift they don't like or changed their mind. 

Returns and Exchanges Policy:

Our aim is for you to truly enjoy your purchase from LTJ. If, for any reason, you are dissatisfied with your order, you have the option to return your unworn item, in perfect condition, within 10 days of the purchase date and receive a complete refund of the purchase price, excluding the shipping fees (9.99 + tx).

* Free gifts in your cart needs to be return if your new subtotal doesn't equal the minimum amount to earn a free gift.

If the item is not delivered at our office in 10 days, we will only process with an exchange or credit.

If you happen to receive a defective or damaged item, kindly reach out to us via email at info@lestrouvaillesdejen.com  and provide us with photos showcasing the issue within 7 days of receiving your order. We will assess the situation and inform you if the item qualifies for a refund or exchange. 

To complete a return, please contact us at info@lestrouvaillesdejen.com and include: full name, order number, complete address, and the reason of your return/exchange. You must send the package to us, at your expense*, in the same packaging as we sent it.

Please include a small note with your full name written on it inside the package. The address to ship for refunds/exchange: Les trouvailles de Jen : 2700 Bd Laurier, local 2442, Québec city, Quebec, g1v2l8

The shipping fees are not refundable.

Please be aware that earrings cannot be refunded/exchange due to hygiene reasons.

* It is possible to send the package using an oversized $2.09 stamp and reuse the original envelope to avoid additional costs.

We are known for the quality of our jewelry, wich is why we offer a 6 month warranty from the date of purchase.

The warranty does not cover lost items, normal wear, plating exposed to chemicals, scratches resulting from normal wear and tear, broken chains, improper use, or inadequate storage of your product. Normal wear and fading of 18k gold plating is not covered by our warranty.

Contact info@lestrouvaillesdejen.com for any further questions.